Terms & Conditions

Last Updated: 2026-05-15

TERMS AND CONDITIONS OF USE
SOUTHERN CROSS VIETNAM WEBSITE

IMPORTANT NOTICE

BY ACCESSING OR USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THESE TERMS AND CONDITIONS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE AND ALL PAGES ON THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET OUT BELOW, TOGETHER WITH ALL RULES OR OPERATING POLICIES PUBLISHED BY US FROM TIME TO TIME. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS THIS WEBSITE OR ANY PAGE ON THIS WEBSITE AND DISCONTINUE ACCESS IMMEDIATELY.

The following General Terms and Conditions govern your access to and use of this website. We may apply additional terms and conditions when you use and access certain functions, pages or services on this website ("Specific Terms and Conditions"). The General Terms and Conditions shall apply in addition to and shall not negate any applicable Specific Terms and Conditions. In the event of any conflict between the General Terms and Conditions and the Specific Terms and Conditions, the Specific Terms and Conditions shall prevail.

References to "Southern Cross", "we", "us" or "our" in these Terms shall refer to SOUTHERN CROSS VIETNAM CO., LTD. (Tax Registration No.: 0301466549) and/or its related companies and affiliates, collectively or individually as the context requires.

Reference to "this website" in these Terms refers to the official website of Southern Cross Vietnam and/or its sub-pages, including but not limited to information, data, text, images, graphics, links, audio and video sequences displayed therein ("Materials") and the services provided therein ("Services").

1. YOUR OBLIGATIONS

1.1 You agree to:

  • Fully comply with all guidelines and/or instructions issued by us from time to time in relation to the use of this website;

  • Comply with all applicable laws and regulations regarding the use of this website;

  • Not impersonate any person or organisation, or misrepresent your relationship with any person or organisation;

  • Not upload or distribute files that you know or have reason to believe contain viruses, corrupted files or any other similar software or programs that may adversely affect the operation of this website;

  • Not collect and use information and/or specific content posted or transmitted through this website for unsolicited advertising or other unauthorised purposes;

  • Not decompile, reverse engineer, disassemble, seek to obtain the source code, conduct load testing, penetration testing, port scanning, vulnerability assessment or other security testing;

  • Not "deep-link", "frame" or "mirror" any Materials on this website on any other server without our permission;

  • Not use this website and/or the Materials for any unlawful purposes;

  • Not post, promote, upload or transmit information through this website that may violate the rights of any third party;

  • Not use any automated process or service (such as bots, spider software, periodic cache refresh or "meta search") to access and/or use this website; and

  • Not post, promote, upload or transmit any material that is unlawful, harassing, defamatory, harmful, vulgar, obscene or objectionable in any form or nature.

1.2

You are responsible for providing and using the necessary web browser and/or software and/or other devices to access this website, at your own costs and risks. We have the absolute right not to support all previous versions of web browsers or other software. If you are unable to upgrade to appropriate software or browser versions as required by us, we may refuse your transactions, process them incorrectly, or you may not be able to access all features and/or Services available.

2. OUR RIGHTS

2.1 We have the right to:

  • Monitor, screen, moderate, edit, censor or control any activity, content, communication or material on this website, including but not limited to discussions, chats, postings, transmissions, forums, notice boards and similar;

  • Investigate any breach of the terms and conditions contained in this document and take any action we deem appropriate;

  • Prevent or restrict your access to this website or any part thereof without giving any reason;

  • Suspend, modify, delete or amend any Materials appearing on this website without giving any reason;

  • Report any activities we suspect to be in violation of any applicable laws or regulations to the appropriate authorities and to cooperate with such authorities.

2.2

We have the absolute right to terminate or suspend your access to all or any part of this website for any reason, including but not limited to breach of these Terms and/or activities we suspect violate applicable law or the rights of any third party. If you breach these Terms, we will automatically terminate your access to this website and you must immediately destroy all downloaded or printed materials.

3. INTELLECTUAL PROPERTY

3.1

All intellectual property rights in and to all materials on this website (including copyright in all works and other content) are owned by us and/or our licensors, vendors and/or service providers. No part of the Materials may be reproduced, adapted, distributed, republished, downloaded, displayed, broadcast, hyperlinked, posted or transmitted in any form or by any means, or stored in any information retrieval system without the prior written permission of us and/or the relevant copyright owner.

3.2

We grant permission to download and print Materials on this website for personal, non-commercial use only, provided that you do not modify the Materials and retain all copyright and other proprietary notices contained therein.

3.3

Without our prior written permission, you may not "deep-link" to any part of this website or "frame" any Materials on this website on any other server.

3.4

If we authorise you to download software or Materials linked to software from this website, such software shall be subject to all relevant licensing terms and conditions accompanying it.

4. FEEDBACK AND INFORMATION SUBMITTED TO US

4.1

Any feedback and suggestions submitted to us through this website shall be deemed our property and we shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose.

4.2

We have the absolute right to remove, modify or refuse any content submitted by you that we determine, in our sole opinion, is unlawful, violates these Terms or may expose us or any of our affiliates, directors, employees, officers or third-party service providers to liability.

5. NO ENDORSEMENT

5.1

This website may contain the views, statements and recommendations of third party individuals and organisations ("Third Party Content"). We are not responsible as the author, editor or publisher of such Third Party Content and shall not be liable for the accuracy, integrity, quality or reliability of such Third Party Content or any website or information that may be accessed through such Third Party Content. You acknowledge and agree that all such Third Party Content does not represent our views or opinions, and you access and rely on Third Party Content at your own risk. We do not endorse or support any views or opinions expressed in any Third Party Content.

6. TENANCY TRANSACTIONS

6.1

You may submit requests to submit requests to rent serviced apartments at our properties through this website. at our projects through this website. All rental transactions may be subject to specific terms and conditions, the relevant tenancy, and/or our deposit, guarantee and cancellation policies. You should read all applicable terms and conditions carefully before confirming any transaction.

6.2

For rental transactions, the tenancy period, rental rates, payment terms and the rights and obligations of both parties shall be set out in the tenancy agreement executed between you and us. Information on this website is for reference purposes only and does not constitute a binding offer to enter into a contract.

7. THIRD PARTY WEBSITES

7.1

From time to time, we may allow a third party to provide products and/or services through this website and/or include hyperlinks on this website to third party products and/or services on third party websites. We make no representations or warranties about or endorse any products and/or services provided by any third party. All products sold, services and information provided by such third parties belong to the respective third party and will be subject to that third party's terms and conditions.

7.2

We shall not be liable to you for any loss or damage of any nature or cause arising directly or indirectly in connection with such third parties and/or their products and/or services, including but not limited to product liability claims, loss of profits, loss of use, loss of data or any other economic loss or any consequential, incidental or punitive loss, costs and/or damages.

7.3

All hyperlinks on this website leading to any other website are provided on an "as is" basis and you access and use them at your own risk. We do not guarantee the accuracy, reliability or integrity of any content provided by such third party elements. You are solely responsible for ensuring that you are satisfied with the appropriateness, quality, legality and validity of any third party websites and their products/services before clicking on any link.

7.4

Third party websites will usually have their own terms and conditions, third party websites will usually have their own terms and conditions, which are outside of our control and which will govern your rights and obligations with respect to your use of such third party websites., which are outside of our control and which will govern your rights and obligations with respect to your use of such third party websites.

8. INDEMNITY

8.1

You shall indemnify us (including all members of Southern Cross Vietnam, their respective directors, employees, agents and representatives) and keep us indemnified against all losses, damages, legal costs and all other expenses (including legal costs on a full indemnity basis) arising directly or indirectly from or in connection with:

  • Your misuse of this website and/or the Services;

  • Any access to or use of this website in breach of these Terms; and/or

  • Any breach of these Terms, including but not limited to your commission of any fraud or misrepresentation of any information provided under these Terms.

9. EXCLUSION OF LIABILITY

9.1

To the maximum extent permitted by law, in no event shall we be liable for any damages, loss or expense, including but not limited to direct, indirect, special or consequential damages, arising from or in connection with:

  • Any access, use or inability to access or use this website and/or the Materials;

  • Any errors (typographical or otherwise) or inaccuracies in the statements or information contained in the website;

  • Any performance error, server or connection error, error, omission, interruption, deletion, defect, delay, failure to operate or transmit, computer virus or line or system failure;

  • Any use or access of Third Party Content or any other website linked to this website;

  • Any products, information, data, software or other materials obtained from this website or any other website linked to this website; and/or

  • Any use of the Services provided on this website,

even if we or our agents or employees have been advised of the possibility of such damages, losses and/or expenses.

10. WARRANTIES AND DISCLAIMERS

10.1

This website and the Materials are provided on an "as is" and "as available" basis. We do not warrant the accuracy, completeness or correctness of this website, including but not limited to the Materials, and expressly disclaim liability for errors or omissions in the Materials.

10.2

We make no warranty of any kind, whether implied, express or statutory (unless law does not permit the exclusion or limitation of implied warranties), including but not limited to warranties of non-infringement, title, merchantability, quality and/or fitness for a particular purpose. All such warranties, conditions, terms and representations are specifically excluded.

10.3

From time to time, we may upgrade, modify, change, suspend, discontinue or remove all or part of this website and/or any information, Materials, functions or products provided therein without giving any reason or prior notice.

10.4

Not all products and services are available in all geographical areas. Your eligibility for particular products and services is subject to our final determination and acceptance.

10.5

All prices posted may be subject to change without notice. Information and data on this website are of a general nature and have not been verified in connection with making any specific Information and data on this website are of a general nature only and should not be relied upon as professional, legal, financial or commercial advice. You should always seek professional advice and independent verification of information and data on this website before making any decision based on such information or data.

11. MINORS

11.1

If you use this website and/or the Services, we will assume and you confirm that you are at least 18 years of age or have been permitted by your parent or legal guardian, who fully agrees to these Terms on your behalf.

11.2

If you are the parent or legal guardian of a minor under the age of 18, you need to carefully supervise your child's/ward's use of this website and/or Services. You are also responsible for determining the suitability of any part of this website or any third party website linked from this website. You also agree to make full payment of all amounts payable in connection with any orders or transactions effected by your child/ward and to ensure that your child/ward complies with all Terms and performs all their obligations hereunder.

12. GENERAL

12.1

Each term and condition of these Terms is severable and separate from each other. If at any time any one or more of these terms and conditions or any part thereof is or becomes invalid, illegal or unenforceable, the validity, legality or enforceability of the remaining terms and conditions shall not in any way be affected or impaired.

12.2

The rights and remedies provided in these Terms are cumulative and not exclusive of any rights or remedies (whether provided by law or otherwise).

12.3

These Terms constitute the entire agreement between you and us relating to your use of this website.

12.4

You may not assign these Terms or any rights or obligations under these Terms to any other party.

13. GOVERNING LAW AND JURISDICTION

13.1

By accessing this website and using the facilities, products, services or content made available through this website, you agree that the laws of the Socialist Republic of Vietnam shall govern such access and the provision of such facilities, products, services or content. You also agree to submit to the non-exclusive jurisdiction of the competent People's Courts of Vietnam.

13.2

You agree that our records and any records of any communications, instructions made, given, processed or effected through this website by either party, whether stored electronically or in print, shall be binding and conclusive evidence of such communications or instructions. You agree that such records shall be admissible as evidence and that you will not challenge or dispute the admissibility, reliability, accuracy or authenticity of such records solely on the basis that they are in electronic form or were produced by or are the output of a computer system.

14. AMENDMENTS TO TERMS

We may amend these Terms at any time by modifying this page. If we change these Terms, we will post the revised Terms on our website and indicate the date of update at the top of those Terms. We will notify you of the revisions or amended Terms on or before the date they take effect. If you do not agree with the amended Terms, you may terminate these Terms of Use (effective immediately) by choosing not to use our website and/or Services. We will inform you of your right to terminate in our notice of the amended Terms. If you do not terminate your use of our website and/or Services before the effective date of the amended Terms, your continued use shall be deemed to constitute your acceptance of the amended Terms.

15. WEBSITE INFORMATION

15.1

This website is owned and published by SOUTHERN CROSS VIETNAM CO., LTD. (Tax Registration No.: 0301466549), a company incorporated in Vietnam with its registered address at 8 Nguyen Khac Vien, Phu My Hung Urban Area, Tan My, Ho Chi Minh City, Vietnam.

16. CONTACT US

16.1

If you have any feedback or queries relating to this website and/or these Terms, or have any requests relating to this website or these Terms, please contact us at:

SOUTHERN CROSS VIETNAM CO., LTD.

Address: 8 Nguyen Khac Vien, Phu My Hung Urban Area, Tan My, Ho Chi Minh City, Vietnam

Tax Registration No.: 0301466549

© SOUTHERN CROSS VIETNAM CO., LTD. All rights reserved.